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FAQs

Is ProTek Recycling insured?
ProTek is fully insured and can provide a certificate of insurance for any building or organization who requests it. Please allow 2 business days for our insurers to process the request.

Does the equipment have to be working to be recycled?
No, we can recycle electronics that are working, non-working, and even loose components.

How can you offer some pickups for free and why is there is a minimum pickup size?
We focus on the reuse of electronics; even if equipment is non-functional oftentimes there are still components that can be used. And what can’t be used is separated into its base metals and used as raw material in manufacturing. As long as a pickup is over a sufficient quantity we can and will offer the pickup and recycling free-of-charge.

What electronics count towards the minimum 10 items?
Desktop computers, laptops, servers, and networking gear are the principle equipment that count towards the minimum. We can also recycle printers, monitors, telephones, instrumentation, battery backups, and accessories but our main focus is on the first four types.

Is there a maximum quantity?
Absolutely not; in the past we’ve helped clients with hundreds of desktops, enterprise level battery backup systems, and building-wide PBX systems with 2000 desk phones. We’re happy to work with you to develop a custom solution for the most challenging recycling needs.

Are there any electronics that you can’t take?
We cannot collect fluorescent bulbs or PCB containing electrical equipment. The hazardous materials within require specialized handling which we are not able to offer at this time.

Will you still destroy my data even if we don’t purchase certified data destruction (CDD)?
We will never view, copy, or otherwise access any data on hard drives that we receive, nor will we allow third parties to access your data containing material even if you don’t purchase CDD. Our CDD service provides the documentation of the process, the serialized inventory of the material, as well as your choice of destruction method, but no matter what service you choose, we will always protect the data of our clients

   
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Protek is strongly committed to protecting the data of our clients. We will never view, copy, or otherwise access any data on hard drives that we receive, and we will protect any and all data containing devices from third-party access. We also provide in-house services that will completely and irrevocably destroy your data. Please view our data destruction page for a full outline of what we can do.